C-F&C Complete Freight & Customs Ltd
Customs desk  +44 (0) 161 526 2820

UK customs clearance for importers

Your first 3 customs clearances, free.

From your 4th entry, if we don't clear your goods within 24 hours, you don't pay our fee. Entries handled in-house by a team led by a former HMRC officer.

  • Import and export entries lodged on CDS
  • Codes and origin checked before goods arrive
  • Postponed VAT set up when you're eligible
  • Any carrier, any UK port or airport
Aiden, customs leadFormer HMRC officer. Your entries are checked the way HMRC checks them.

Claim your 3 free clearances

Takes a minute. A named person on the customs desk will be in touch the same working day.

GB EORI number?

New customers only. Offer terms

3 freeClearances for new customers
24 hoursOr our fee back, from your 4th entry
Ex-HMRCEvery entry checked by our former HMRC officer

How it works

Three steps to cleared goods.

Send us your paperwork before the goods arrive and we do the rest, whoever is moving the freight.

  1. Send us your documents

    Email the paperwork as soon as your goods are booked.

    Commercial invoicePacking listB/L or AWBEORI
  2. We check and lodge

    We check the commodity codes, values and origin, then lodge the declaration on CDS.

  3. Goods released

    Your goods are released for collection and you get the full entry pack for your records.

Why C-F&C

Customs handled by people who know how HMRC checks it.

Fewer holds, fewer queries and no surprise duty bills.

Ex-HMRC leadOur customs desk is led by a former HMRC officer.
Codes checked firstThe duty you pay is the duty you owe, not a guess.
Cash out of the borderPostponed VAT accounting on your entries when you're eligible.
Any carrierClearance only, or with our freight and haulage if you need it.

Offer terms

The small print, in plain English.

Questions about the offer? Call the customs desk on +44 (0) 161 526 2820.

Who can claim the 3 free clearances?

Businesses that haven't used C-F&C for customs clearance before. One offer per business.

What counts as a clearance?

One standard import declaration lodged by us on CDS. Our entry fee is free; duty and import VAT are still due to HMRC, or postponed to your VAT return if you're eligible.

How does the 24-hour promise work?

From your 4th entry, if your goods aren't cleared within 24 hours of us receiving complete and correct documents, we refund our entry fee. It doesn't cover delays caused by HMRC document checks or physical examinations.

What does it cost after the offer?

It depends on the number of commodity lines and how complex the goods are. Send us the details and we'll quote. Regular importers get a fixed rate agreed in advance.

Do I need an EORI number?

Yes, any business importing into Great Britain needs a GB EORI number. If you don't have one yet, we'll walk you through applying on GOV.UK before your goods arrive.

Your next 3 entries, on us.

Claim the offer now. It takes about a minute.

Claim my free clearances
Claim 3 free clearances